Welcome to the Parliamentary and Health Service Ombudsman
Can we help you with your complaint?
We investigate complaints that individuals have been treated unfairly or have received poor service from government departments and other public organisations and the NHS in England.
We are the final step of the complaints system, giving you an independent and last resort to have your complaint looked at.
We are a free service open to everyone.Find out more
We're changing the way we work
We want to give you a modernised ombudsman service by improving how we communicate with you and how we provide you with access to our service.
We want your views on what you feel we can do to make this happen.Read about our service charter