Welcome to the Parliamentary and Health Service Ombudsman
Can we help you with your complaint?
We investigate complaints that individuals have been treated unfairly or have received poor service from government departments and other public organisations and the NHS in England.
We are the final step of the complaints system, giving you an independent and last resort to have your complaint looked at.
We are a free service open to everyone.Find out more
Complaining about a
government department or organisation?
From 30 March 2015 Parliament will be dissolved until the General Election on 7 May 2015. This affects the way that we handle complaints about government departments and public organisations.Read more