Our Publication Scheme

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We publish a wide range of information about our work and on the subjects that we know are of interest to the public

How we make information available

Most of the information listed below is available on our website and can be found by following the link given.  If the information isn’t available on our website, it will have the symbol offline next to it.  You can get a copy of it by emailing foi.officer@ombudsman.org.uk. We will aim to send you the information by the latest within five working days.

We do not charge for any of the information that falls within our publication scheme.

What about information that is not listed here?

If you can’t find the information you are looking for in any of the categories below, you can make a request under the Freedom of Information Act by emailing foi.officer@ombudsman.org.uk.  We will acknowledge your request and will send you a response within 20 working days.

You can find out more about your rights of access under the Freedom of Information Act from the Information Commissioner’s Office at www.ico.gov.uk.