Making a complaintIf you think there has been injustice or hardship because an organisation has not acted properly or fairly or has given you a poor service and not put things right, we can look at your complaint.
Press OfficeHere you will find our press releases, news articles, excerpts from articles published elsewhere and media information.
The Ombudsman’s PrinciplesThe Ombudsman’s Principles outline the approach we believe public bodies should adopt when delivering good administration and customer service and how to respond when things go wrong.
Unhappy with our officeThis page explains how you can give us feedback about the way we dealt with you and your complaint.
What happens to a complaintHere you can find out what happens when we first receive your complaint, how we decide if we should investigate it and what to expect if we do.