Contact us

Contact details for the Parliamentary and Health Service Ombudsman

Some of you may have received one or more secure emails from us between Monday 23rd and Tuesday 24th November using Egress encryption. We have now been made aware that some organisations need more time to prepare to receive encrypted Egress messages. As a result we are not going to fully roll out this system for securing emails until we leave the Public Services Network (PSN) in early 2016. Until then, emails will be sent via the PSN or using alternative methods to secure information such as password protection.

If you have any concerns or queries, please send an email to so that we can assist you with any preparation for our Egress deployment or answer any questions you might have about our PSN exit.

Make a complaint

Other enquiries

Contact form

You can send us a general enquiry using the form below.

Please choose the best option from the drop down list so we can make sure that your enquiry goes to the right person. For example, choose 'Feedback on customer service'' if you want to send us some feedback about the service you received, or 'Feedback on the website' if you have problems using the site or just want to comment on it.

This is not for sending complaints to us. Use our complaint forms and please do not include any sensitive information in the form as it is not secure.

Please give us a number to call you back

More information