By Mick Martin, Managing Director
When I meet people outside the organisation I tend to begin by asking why our organisation is important for people to know about and access. It's the place to come if you have not had y […]
The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year.
The Ombudsman Service investigates complaints about the NHS in England and UK government departments and th […]