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Complaints about avoidable deaths and delayed cancer diagnosis not being dealt with properly by the NHS, Ombudsman report reveals
31 October 2016

People who complain to the NHS are often denied the answers they so desperately need, leaving them no choice but to bring their complaints to the Ombudsman’s service. The Parliamentary and Health Service Ombudsman’s report published today contains 1 […]
New report shines a light on major failings by the DVLA in assessing people’s fitness to drive

New report shines a light on major failings by the DVLA in assessing people’s fitness to drive
19 October 2016

Vulnerable drivers have been left in limbo for years as a result of major failings by the Driver and Vehicle Licensing Agency (DVLA) in assessing people’s fitness to drive, leaving them unable to work and cutting them off from their friends and famil […]
Amanda Campbell joins as new CEO

Amanda Campbell joins as new CEO
07 October 2016

On 3 October, Amanda Campbell joined the Parliamentary and Health Service Ombudsman as the new CEO. Amanda comes from the Home Office where she held various senior positions including Director General of Immigration Enforcement, Chief Operating Offic […]

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