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Radical complaint handling drive initiated by leading health and social care organisations

Radical complaint handling drive initiated by leading health and social care organisations
20 November 2014

Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch E […]
October's performance statistics

October's performance statistics
07 November 2014

We are only half-way through the year and we have already completed more investigations than we did for the whole of last year.
The human cost of poor communication

The human cost of poor communication
31 October 2014

The Press Office When I meet people outside the organisation I tend to begin by asking why our organisation is important for people to know about and access. It's the place to come if you have not had your complaint properly answered b […]

Press releases, briefings and articles

This page lists all our press releases, articles which appear in other media as well as briefings we send out to parliamentarians and other stakeholders.[…]

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Our blog

In our series of monthly blogs, different people from across the Parliamentary and Health Service Ombudsman discuss our work.

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Resolve, newsletter from the Parliament's Ombudsman Service

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