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Frail older people too afraid to complain about poor care
30 December 2015

Many older people are afraid to raise the alarm when something goes wrong in their care and worry about what will happen to them if they do, according to a new report published today. The report, called Breaking down the Barriers, produced by the Pa […]
Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England

Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England
08 December 2015

Nearly three quarters of hospital investigations into complaints about avoidable harm and death claimed there were no failings in the care given, despite the Parliamentary and Health Service Ombudsman's investigations of the same incidents uncove […]
Community faces separation after their only chance to remain together was squandered by HS2 Ltd

Community faces separation after their only chance to remain together was squandered by HS2 Ltd
27 November 2015

A small, tight-knit community was denied the chance to stay together due to a catalogue of errors by HS2 Ltd, an investigation by the Parliamentary and Health Service Ombudsman has found. A group of six families, from Staffordshire, whose homes were […]

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