A new Parliamentary and Health Service Ombudsman report shows the impact public service failures and poor complaint handling in the NHS in England and UK government departments can have on the public.
The report contains 121 summaries of complaints […]
It was announced today that Julie Mellor, Chair of the Parliamentary and Health Service Ombudsman, will stand aside from her position as and when the Public Services Ombudsman Bill receives royal assent. Julie will continue to lead the Board and supp […]
The Parliamentary and Health Service Ombudsman has published a report containing a snapshot of summaries of the complaints it has investigated over a two month period, during which it upheld 41% of the complaints it investigated.
The report contains […]