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Ombudsman report highlights the devastating impact of service failures and poor complaints handling across the public sector
24 May 2016

A new report reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest shapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastat […]
Vulnerable patients and their families suffering harrowing ordeals due to poor hospital discharge

Vulnerable patients and their families suffering harrowing ordeals due to poor hospital discharge
11 May 2016

Patients are being sent home alone, afraid and unable to cope and in some cases without their relatives or carers being told, resulting in devastating consequences, according to a report by the Parliamentary and Health Service Ombudsman published tod […]
Alan Doran appointed as Interim CEO

Alan Doran appointed as Interim CEO
11 May 2016

We are very pleased to announce that Alan Doran will be joining us this week as our interim CEO. Alan brings a wealth of experience to the organisation. Most recently he was Chief Executive at the Human Fertilisation and Embryology Authority where h […]

Press releases, briefings and articles

This page lists all our press releases, articles which appear in other media as well as briefings we send out to parliamentarians and other stakeholders.[…]

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