Latest news

 
Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman

Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
26 November 2014

A report published today has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and po […]
Radical complaint handling drive initiated by leading health and social care organisations

Radical complaint handling drive initiated by leading health and social care organisations
20 November 2014

Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch E […]
October's performance statistics

October's performance statistics
07 November 2014

We are only half-way through the year and we have already completed more investigations than we did for the whole of last year.

Press releases, briefings and articles

This page lists all our press releases, articles which appear in other media as well as briefings we send out to parliamentarians and other stakeholders.[…]

Read more

 

 
Person reading on an ipad

Our blog

In our series of monthly blogs, different people from across the Parliamentary and Health Service Ombudsman discuss our work.

Read more

Resolve, newsletter from the Parliament's Ombudsman Service

Sign up for our newsletter

Sign up to our newsletter and keep up to date with our work and its impact on public services.

Read more