New Head of Public Affairs starts at the Parliamentary and Health Service Ombudsman
09 June 2010
Tim Miller has been appointed as the new Head of Public Affairs at the Parliamentary and Health Service Ombudsman (PHSO).
Tim takes responsibility for developing the PHSO’s stakeholder relationships, monitoring public policy and providing strategic advice on the wider political landscape.
Tim brings with him over seven years’ experience in public affairs. Before joining the PHSO he was Technical and Policy Adviser at the Legal Complaints Service, a position he held from 2006. He has also worked at the Solicitors Regulation Authority and Law Society as a Casework Advisor and Casework Coach.
Commenting on his new role, Tim said:
“I am looking forward to working with PHSO’s many stakeholders to ensure we continue to help shape improvements to public administration and inform public policy. My team also has an important role to play in sharing learning from the complaints we deal with, so that will be another focus of my work.”
Director of Communications, Claire Forbes said:
“We are delighted to welcome Tim to PHSO. His background and experience will enhance the existing strengths of the team and broaden our work to engage with an ever-increasing range of stakeholders”.
Tim commenced the role on 7 June 2010. His appointment followed that of Katherine Butler as Head of Media and Communications in April this year. Both roles report to the Director of Communications, Claire Forbes.
Notes for Editors
- Ann Abraham holds the post of UK Parliamentary Ombudsman and is also Health Service Ombudsman for England. She is appointed by the Crown and is completely independent of Government and the NHS. Her role is to provide a service to the public by undertaking independent investigations into complaints that government departments, a range of other public bodies in the UK, and the NHS in England, have not acted properly or fairly or have provided a poor service. There is no charge for using the Ombudsman’s services.
- For other media enquiries please contact the PHSO Press Office on 0300 061 4996.


