Press releases, briefings and articles

This page lists all our press releases, articles which appear in other media as well as briefings we send out to parliamentarians and other stakeholders.

The press office

We can assist journalists with information on the work of the Ombudsman and other related media queries.

Ombudsman makes final report on government openness

26 May 2005

The Parliamentary Ombudsman today published a special report on her Office’s monitoring of the Code of Practice on Access to Government Information over the past 11 years and a two-part volume of the last investigations into complaints that government information had been wrongly withheld from those who had asked for it. From January 2005 the Freedom of Information Act 2000 came fully into force superseding the non-statutory Code.

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Maxwell communications pensions plan

23 March 2005

Maxwell Communications Pension Plan members learned today that their complaint to the Parliamentary and Health Service Ombudsman, Ann Abraham, has not been upheld.

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Patients deserve better from NHS complaints system says Ombudsman

10 March 2005

Problems faced by patients in getting a satisfactory response to their complaints - and the failure of the NHS to use lessons from complaints to improve services -are the subject of a new report, published today, from the Health Service Ombudsman, Ann Abraham.

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Complaint about the regulation of Lloyds will not be investigated by Ombudsman

24 February 2005

A complaint about the regulation of Lloyds in the 1980s and 1990s, made by the Chairman of the Lloyd's Names Association and members of his Association, will not be investigated by the Parliamentary Ombudsman. The decision was made public today in letters from the Ombudsman, Ann Abraham, to the Association's Chairman and to all MPs.

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Ombudsman reports on problems with NHS funding for long term care

16 December 2004

The problems faced by disabled and elderly people in accessing NHS funding for long term care are highlighted in a new report from the Health Service Ombudsman, Ann Abraham, published today.

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Forthcoming report from Ombudsman backs development of national approach to funding continuing care

09 December 2004

A key recommendation in the Ombudsman's forthcoming report on funding for long-term care - due for publication before Christmas - was picked up today in the Department of Health's announcement that it will commission 'the development of a national consistent approach to assessment for fully funded NHS continuing care.'

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Parliamentary Ombudsman to investigate complaints about occupational pensions

16 November 2004

Complaints about occupational pension schemes are to be investigated by the Parliamentary Ombudsman, Ann Abraham, it was announced today. The Ombudsman has written to MPs to inform them that the investigation will focus on the actions of four government bodies - the Department for Work and Pensions, the Occupational Pensions Regulatory Authority, HM Treasury and the National Insurance Contributions Office (part of the Inland Revenue).

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The Welsh Administration Ombudsman publishes her Annual Report

02 November 2004

Ann Abraham, the Welsh Administration Ombudsman, today published her Annual Report for 2003-04. It is her final report before handing over to her successor, Adam Peat, the Public Services Ombudsman for Wales, on Thursday, 4 November.

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Ombudsman decides on further investigation into the prudential regulation of Equitable Life

19 July 2004

The Parliamentary Ombudsman, Ann Abraham, has announced her decision today, Monday 19 July, that she will conduct a further investigation into the prudential regulation of Equitable Life.

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Latest Ombudsman annual report spells out areas for improvement in NHS

15 July 2004

In her latest Annual Report, published today, Thursday 15 July, Ann Abraham, the Health Service Ombudsman for England, highlights the key concerns raised by the public in the 4,700 complaints made to the Ombudsman's Office last year.

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