Press releases, briefings and articles

This page lists all our press releases, articles which appear in other media as well as briefings we send out to parliamentarians and other stakeholders.

The press office

We can assist journalists with information on the work of the Ombudsman and other related media queries.

Listening and learning - regional conferences for NHS complaint handlers

22 September 2010

The Office of the Health Service Ombudsman is inviting NHS staff who have a role in complaint handling to attend one of six free events being held around the country.

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Parliamentary Ombudsman responds to Chadwick Report on Equitable

26 July 2010

The Parliamentary Ombudsman, Ann Abraham, has written to all Members of Parliament today to inform them of her initial assessment of the proposals made by Sir John Chadwick

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Parliamentary Ombudsman’s response to Equitable Life announcement

22 July 2010

The Parliamentary Ombudsman, Ann Abraham, has noted the statement to Parliament made today by the Financial Secretary to the Treasury on next steps on the Equitable Life affair.

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Ombudsman’s Annual Report reveals 55 per cent increase in enquiries resolved

15 July 2010

In her 2009-10 Annual Report, Making an impact, Parliamentary and Health Service Ombudsman Ann Abraham has revealed a 55 per cent increase in the number of enquiries resolved by her Office in the last year

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Parliamentary Ombudsman does not uphold complaint of maladministration by the Pensions Regulator

29 June 2010

Parliamentary and Health Service Ombudsman, Ann Abraham, today published her decision not to uphold a complaint that the Pensions Regulator (the Regulator) failed to exercise its statutory functions properly and its discretion reasonably.

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New Head of Public Affairs starts at the Parliamentary and Health Service Ombudsman

09 June 2010

Tim Miller has been appointed as the new Head of Public Affairs at the Parliamentary and Health Service Ombudsman.

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Parliamentary Ombudsman welcomes Equitable Life Bill

25 May 2010

The Parliamentary and Health Service Ombudsman, Ann Abraham, has welcomed the announcement in the Queen's speech of an Equitable Life Payments Scheme Bill to implement her recommendation to make fair and transparent payments to Equitable Life policyholders, through an independent payment scheme, for their relative loss as a consequence of regulatory failure.

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Tony Wright joins Ombudsman’s Advisory Board

13 May 2010

The Parliamentary and Health Service Ombudsman (PHSO), Ann Abraham, has appointed Dr Tony Wright to her Advisory Board. Dr Wright takes up the post on 1 June 2010.

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Ombudsman publishes consultation report

16 April 2010

Health Service Ombudsman, Ann Abraham, today published a report on her recent consultation, Sharing and Publishing Information about Complaints.

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