Statement of Responsibilities

The independence of the Ombudsman and her office from government and the bodies within her jurisdiction is central to our ability to investigate complaints impartially and fairly, and be authoritative in the conclusions we reach.

The relationship between the Ombudsman and government is set out in a Statement of Responsibilities which has been agreed with the Head of the Home Civil Service, and the Permanent Secretaries of the Treasury, the Department of Health, and the Ministry of Justice.

Download The Statement of Responsibilities  PDF document(1.8MB).