Home > About us > Our Plans and reports
In addition to the Annual Report, the Ombudsman also publishes the following:
Three Year Strategic Plan:
In line with many other organisations, we review our three year strategic plan every year. The latest plan outlines our objectives and priorities for the period from 2008–2011.
 Read the Three Year Strategic Plan 2008-11 (PDF 684KB)
Corporate Business Plan
The Corporate Business Plan outlines what we aim to achieve in the forthcoming year as part of work towards delivering our three-year Strategic Plan.
Read the Corporate Business Plan 2008-09 (PDF 209KB)
Read strategic plans dating from before 2007
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