Parliamentary and Health Service Ombudsman

If you need to make a complaint about a UK government department, or one of its agencies or the NHS in England

Complaints Helpline

0345 015 4033

Calls cost the same as a call to a UK landline.

The Helpline is open 8:30am to 5:30pm,
Monday to Friday

Help in other languages

We strive to make our service as accessible as possible to everyone. If English is not your first language and you would prefer to speak to us in your own language, please let us know. We can get an interpreter on the telephone almost instantly. Just get in touch with us and tell us which language you speak.

Request a call back

If you would like us to call you back, please text 'call back' with your name and your mobile number to 07624 813 005. The text will be charged at your standard text rate. We will acknowledge your text at no cost to you and call you back within one working day during our office hours, again at no cost to you.

Email

phso.enquiries@ombudsman.org.uk

Fax

Write to us

The Parliamentary and
Health Service Ombudsman
Millbank Tower, Millbank
  London, SW1P 4QP

Other contact details

If you have a media query, please contact our press office

Please note All email communications with PHSO pass through the Government Secure Intranet (GSI), and may be automatically logged, monitored and/or recorded for legal purposes.