Here is our range of materials for people with a learning disability including leaflets, posters, a video and information in easy read.

Joe faces problems getting an appointment

Joe faces a problem thumbnail

Watch our video about a young man with a learning disability who might want to complain.

Easy read - What to do if you are not happy with your healthcare

This Easy Read leaflet explains what to do if you want to complain about the service you have received from a doctor, hospital, dentist or optician in the NHS in England.

Tips on making a complaint to the NHS in England

This leaflet provides ten tips on what to do if you want to complain about the service you have received from the NHS in England.

I complained - GP - A2 poster

This poster is one in a series of three posters aimed at people with a learning disability. It shows a young man and says:’ I complained, and now my GP gives me longer appointments’.

I complained - Carer - A2 poster

This poster is one in a series of three posters aimed at people with a learning disability. It shows a woman and her carer and says: ‘I complained, and now I get the best care because they listened to us’.

I complained - Nurse - A2 poster

This poster is one in a series of three posters aimed at people with a learning disability. It shows a man and says: ‘I complained, and now my nurse explains what she’s going to do clearly’.

Easy Read - Making a complaint about the NHS in England

We are the Parliamentary and Health Service Ombudsman (PHSO). You can use this form to complain to us about bad care from the NHS. This could be from a doctor, nurse, hospital, dentist or optician.