Contact us
If you need to make a complaint about a UK government department, or one of its agencies or the NHS in England
Complaints Helpline
Tel: 0345 015 4033
Textphone (Minicom): 0300 061 4298
Calls cost the same as a call to a UK landline.
The Helpline is open 8:30am to 5:30pm, Monday to Friday
Help in other languages
We strive to make our service as accessible as possible to everyone. If English is not your first language and you would prefer to speak to us in your own language, please let us know. We can get an interpreter on the telephone almost instantly. Just get in touch with us and tell us which language you speak.
Request a call back
If you would like us to call you back, please text 'call back' with your name and your mobile number to 07624 813 005. The text will be charged at your standard text rate. We will acknowledge your text at no cost to you and call you back within one working day during our office hours, again at no cost to you.
phso.enquiries@ombudsman.org.uk
Fax
0300 061 4000
Write to us
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Or use the forms listed below
If you wish to make a Freedom of Information request please use this form.
If you wish to make a complaint to the Parliamentary Ombudsman you may download the complaints form. 
If you wish to bring a complaint to the Health Service Ombudsman you may download the complaints form.
Other contact details
If you have a media query, please contact our press office
Please note
All email communications with PHSO pass through the Government Secure Intranet (GSI), and may be automatically logged, monitored and/or recorded for legal purposes.
