Here you will find more information on complaints about all NHS bodies in 2010-11. Data for primary care practitioners is included in the figures for primary care trusts. You can download a PDF file containing a statistical breakdown of complaints about primary care trusts and relevant care trusts.

This includes:

• the number of complaints we received
• the number of complaints we resolved through interventions
• the number of complaints we accepted for formal investigation
• the number of investigated complaints we reported on, and the percentage of those complaints which were fully upheld, partly upheld, or not upheld

NHS bodies are listed in alphabetical order by their official name, but please note that some are known publicly by another name. For example, we have listed Wirral PCT by its official name but it is also known as NHS Wirral.

Data for primary care practitioners is included in the figures for primary care trusts. For a breakdown of these figures go to the online version of our report at www.ombudsman.org.uk.

We record a body as an 'unknown body' where someone asks us how to complain about an NHS body, but he or she is at such an early stage in the complaints process that they do not know, or are unwilling to give us, the name of the body.

Note: we have listed bodies here by their official name as of 31 March 2011. Some bodies may have changed their name since then or are known by another name publicly. If you can't find the body you are looking for, try typing the place name (for example, Westminster) into the search box. Or select your region and then pick from the list of bodies. 

All NHS Bodies