Parliamentary and Health Service Ombudsman

 
Listening and Learning
 the Ombudsman’s review of complaint handling by the NHS in England 2010-11
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Statistics  >  Data by region and by body type  >  Health complaints accepted for formal investigation by body type

Health complaints accepted for formal investigation by body type

  • 177 (50%) NHS hospital, specialist
    and teaching trusts (acute)
  • 66 (19%) General practitioners
  • 54 (15%) Primary care trusts
  • 22 (6%) General dental practitioners
  • 20 (6%) Mental health, social care and learning disability trusts
  • 6 (2%) Strategic health authorities
  • 4 (1%) Ambulance trusts
  • 2 (1%) Care trusts

351

Total

Interventions Complaints resolved by intervention Go To 230 Complaints accepted Complaints accepted for formal investigation Go To 351 Complaints reported on Complaints investigated and reported on Go To 349
 
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