Welcome to the Parliamentary and Health Service Ombudsman
Can we help you with your complaint?
We make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and some other UK public organisations. We do this fairly.
You can complain to us if you believe there has been injustice or hardship because an organisation has not acted properly or fairly or has given you a poor service and not put things right.
Our service is free.
Have your say…
We are developing a service charter that will be a clear set of promises to everyone who uses our service, so they know exactly what to expect from us.