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The signatories below also agree with and support the Driving improvement and learning from NHS complaints information policy
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Parliamentary and Health Service Ombudsman 0345 015 4033
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0300 061 4298 (Calls to these numbers cost the same as a call to a UK landline) 8:30am - 5:30pm Monday - Friday
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Our Resolve e-newsletter provides a snapshot of casework, commentary and news relevant to the delivery of public services and the development of public policy.
How to complain
Here you can find out how to make a complaint to the Parliamentary and Health Service Ombudsman.
Ombudsman's Principles
The Ombudsman’s Principles outline the approach we believe public bodies should adopt when delivering good administration and customer service and how to respond when things go wrong.