Reports and consultations
The Ombudsman produces a range of materials to help public bodies and their customers understand her Office's expectations of complaint handling and to share the learning from complaints.
These include reports and case digests that are laid before Parliament and responses to public consultations.
Here, you can access all the Ombudsman’s published reports and case digests as well as recent public consultations published by the Ombudsman and our responses to other consultations.
Health
Listed here are reports about NHS health care in England which have been published by the Parliamentary and Health Service Ombudsman.
Parliamentary
Listed here are reports about government departments and other public organisationswhich have been published by the Parliamentary and Health Service Ombudsman.
