Those who work full time or are in education

22 per cent of respondents who worked full time and 19 per cent who were in education were put off by the MP filter, compared to only 15 per cent of those who worked part time and 15 per cent of those who were retired. 20 per cent of those who were not working were also deterred by the MP filter.

MP filter is more likely to deter those who work or are in full time education

Q: Knowing that your complaint must be put forward by an MP, does this make you more likely, less likely, or does it make no difference to the likelihood of you using this service?