The Information Promise
The Information Promise sets out the standards that members of the public, bodies in the Ombudsman’s jurisdiction and others can expect from the Ombudsman’s Office when handling, storing, protecting and sharing information.
The Information Promise framework
This framework sets out the approach we will take to deliver our Information Promise.
Response to the Consultation
In total we received 31 responses to our consultation... The list includes government departments, NHS bodies, advice sector groups, professional bodies and other public sector ombudsmen.
Guidance on Legal Obligations
Annex to the Information Promise framework, listing legislation which affects how we use and share information.


