The Information Promise

The Information Promise

The Information Promise sets out the standards that members of the public, bodies in the Ombudsman’s jurisdiction and others can expect from the Ombudsman’s Office when handling, storing, protecting and sharing information.


Our Information Promise

Governance Statement for The Information Promise

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The Information Promise framework

This framework sets out the approach we will take to deliver our Information Promise.

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Response to the Consultation

In total we received 31 responses to our consultation... The list includes government departments, NHS bodies, advice sector groups, professional bodies and other public sector ombudsmen.

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Guidance on Legal Obligations

Annex to the Information Promise framework, listing legislation which affects how we use and share information.

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