Health
Listed here are the Reports which have been laid in Parliament by the Parliamentary and Health Service Ombudsman.
Care and compassion?
15 February 2011
The report, Care and compassion?, is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England.
Listening and Learning: The Ombudsman's review of complaint handling by the NHS in England 2009-10
19 October 2010
This is the Ombudsman's first report on complaint handling in the NHS in England. It assesses the performance of the NHS against the commitment in its Constitution to acknowledge mistakes, apologise, explain what went wrong and put things right, quickly and effectively.
Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England
12 March 2010
Investigation into a complaint about Barnet and Chase Farm Hospitals NHS Trust, Barnet, Enfield and Haringey Mental Health NHS Trust and Enfield Council.
