Final remarks

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  1. In this report we have set out our investigation, findings and conclusions with regard to the care Mrs M received from the Trust and the Council.  We can assure all the parties to the complaint that we have investigated the complaint impartially and that our conclusions have been drawn from careful consideration of detailed evidence and the advice of our professional advisers.

    Dame Julie Mellor, DBE
    Health Service Ombudsman for England

    Dr Jane Martin
    Local Government Ombudsman for England

    October 2012