Case No. E.1422/97-98 -Appendix B

Jump to

Health Service Ombudsman for England

Investigations of complaints about clinical failings

Full text of selected cases 

Case No. E.1422/97-98 

Insufficient assessment and monitoring by nursing and medical staff, and inadequate care

Appendix B: Documentary evidence

A summary of Mr Y's medical records for 15 to 16 February follows.   

Nursing records Medical records
15 February

1.19am—Admitted to A and E. Admission sheet completed and showed a diagnosis of 'asthma'. Oxygen saturation (paragraph 25) recorded as 97%.

1.30-2.00am (approximately)—Seen by duty registrar who recorded 'Re-attended [A and E] 6 hours post discharge. Says cannot be without oxygen'. Blood gas test performed which showed a high pressure of carbon dioxide at 9.43kPa. Mr Y to be given oxygen.
4.00am (approximately—untimed)—Admitted to the admissions ward. Oxygen saturation was recorded as 97%. Computerised care plan produced at 4.14am described Mr Y as 'short of breath at rest'. It included: 'Give 24% oxygen as prescribed'; and 'Monitor oxygen [saturation] continuously/4-6 [hourly]. Inform medics if [less than] 85%'. There followed a handwritten entry which said 'Remains a little [short of breath]. Needs encouragement to wear [oxygen] mask'.  
  About 8.00am—Ward round usually held by admitting team. There is no record of Mr Y being seen at a ward round.
12.00 noon—Oxygen saturation of 96% recorded on temperature chart. Only other observation about lack of bowel movement. No other record of nursing care.

5.00pm (approximately—untimed) Transferred to the medical ward. (The records show a nurse from the medical ward giving medication at 6.00pm.) A handwritten care plan completed by the first staff nurse said that Mr Y was 'experiencing episodes of breathlessness'. The plan included monitoring 'use of prescribed oxygen'and 'respiratory rate 6 [hourly] and during acute episodes of breathlessness.' Later the nurse noted in an untimed entry, that Mr Y had been asleep most of the evening.

9. 30-10pm—The drug chart showed that Mr Y was given medication, including antibiotics and oral paracetamol.

10.00pm—The temperature chart contained no entry for nursing observations at 10.00pm. The drug chart said that Mr Y was given medication by nebuliser (see paragraph 43).

 
 

11.30-11.45pm (approximately—untimed)—The locum house officer examined Mr Y and recorded 'Family concerned that [patient] is confused and drowsy. Known COPD [patient].' Blood gas tests showed a very high pressure (13.37kPa) of carbon dioxide. A plan was recorded to reduce oxygen to one litre per minute, repeat the blood gas test, and arrange review by a registrar. (The records contain no earlier record of the locum house officer examining Mr Y.)

11.45pm-12.00 midnight (approximately—untimed)— The specialist registrar examined Mr Y and recorded '.... Known COPD/emphysema .... Very drowsy on the ward. Retaining [carbon dioxide] on [two litres of oxygen]. [Lowered] to [one litre] and gases repeated.' A blood gas test showed the pressure of carbon dioxide was 14.1kPa. Mr Y was prescribed doxapram (a respiratory stimulant), which was given from 1.45am.

16 February 2.48am—Further blood gas test showed the pressure of carbon dioxide of 8.22kPa. Continued on doxapram. Blood gases were noted to be improving.
The third staff nurse recorded (in the first entry of the day) that Mr Y had been very 'hypoxic' overnight, with very poor CO2 4.28am—Repeat blood gas test result showed pressure of carbon dioxide of 8.55kPa. Mr Y was noted to be much improved: alert and oriented.

Back to top