Report by the Parliamentary and Health Service Ombudsman on complaints about disability issues
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- Report by the Parliamentary and Health Service Ombudsman on complaints about disability issues
- Foreword
- Introduction
- The Ombudsman’s distinctive role
- The Ombudsman’s Principles
- The Ombudsman’s findings and recommendations
- Conclusion
- Ms T’s and Mrs S’s Story
- Mr and Mrs F’s Story
- Mr R’s and Mrs R’s Story
- Mr L’s Story
- Miss W’s and Mrs W’s Story
