Foreword
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I am laying before Parliament, under section 14(4) of the Health Service Commissioners Act 1993 (as amended), this report of two joint investigations into complaints made to the Local Government Ombudsman for England and to me as Health Service Ombudsman for England.
One complaint is about Barnet, Enfield and Haringey Mental Health NHS Trust, Barnet and Chase Farm Hospitals NHS Trust and Enfield Council. The complaint was made by Ms I(1) about the care provided to her late brother.
The second complaint is about the North East London Mental Health Trust (now known as the North East London NHS Foundation Trust) and Havering Council. The complaint was made by Mr S about the care provided to his late wife.
My reason for laying this report before Parliament is to allow the joint investigation reports to be in the public domain.
Ann Abraham
Parliamentary and Health Service Ombudsman
March 2010
1 The identities of the complainants and their families have been anonymised in the report.
