Health
Listed here are reports about NHS health care in England which have been published by the Parliamentary and Health Service Ombudsman.
Listening and Learning - the Ombudsman’s review of complaint handling by the NHS in England 2009-10
18 Oct 2010
PDF File 806.4 KB
Listening and Learning: The Ombudsman’s review of complaint handling by the NHS in England 2011-12
09 November 2012
Making things better?
10 March 2005
Problems faced by patients in getting a satisfactory response to their complaints – and the failure of the NHS to use lessons from complaints to improve services –are highlighted in this report from the Health Service Ombudsman.
Mrs Pointon's Complaint against: The former Cambridgeshire Health Authority and South Cambridgeshire Primary Care Trust
18 March 2004
Complaint against: The former Cambridgeshire Health Authority and South Cambridgeshire Primary Care Trust
NHS funding for long term care
20 February 2003
The Health Service Ombudsman has been investigating a number of complaints about arrangements for longer term NHS care (often referred to as continuing care) for older and disabled people.
