Health

Listed here are reports about NHS health care in England which have been published by the Parliamentary and Health Service Ombudsman.

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Making things better?

10 March 2005

Problems faced by patients in getting a satisfactory response to their complaints – and the failure of the NHS to use lessons from complaints to improve services –are highlighted in this report from the Health Service Ombudsman.

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Mrs Pointon's Complaint against: The former Cambridgeshire Health Authority and South Cambridgeshire Primary Care Trust

18 March 2004

Complaint against: The former Cambridgeshire Health Authority and South Cambridgeshire Primary Care Trust

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NHS funding for long term care

20 February 2003

The Health Service Ombudsman has been investigating a number of complaints about arrangements for longer term NHS care (often referred to as continuing care) for older and disabled people.

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Investigation of complaint about treatment by deputising doctors and monitoring of a GP deputising service

24 March 1999

An investigation into a complaint on behalf of a woman whose husband had received treatment from doctors working for a general medical practitioner (GP) deputising service.

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