Parliamentary

Listed here are the Reports which have been laid in Parliament by the Parliamentary and Health Service Ombudsman.

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A report by the Parliamentary Ombudsman of an investigation of a complaint about the Pensions Regulator

29 June 2010

Report by the Parliamentary Ombudsman of the results of an investigation of a complaint about the Pensions Regulator made by Mr L and referred by Graham Stuart MP

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The Ombudsman’s assessment of the loss of personal data by a Home Office contractor

23 March 2010

The Ombudsman outlines her decision not to investigate 449 complaints from prisoners and former prisoners about the loss of an unencrypted data stick containing personal information about them.

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Fast and fair? A report by the Parliamentary Ombudsman on the UK Border Agency

09 February 2010

‘Fast and Fair?’ includes eleven case studies that reflect the large number and wide range of complaints referred to the Ombudsman by Members of Parliament.

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Environmentally unfriendly

21 January 2010

A joint report by the Parliamentary Ombudsman and Local Government Ombudsman on the combined failings of three public bodies

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Cold Comfort: the Administration of the 2005 Single Payment Scheme by the Rural Payments Agency

16 December 2009

The report sets out the results of the Ombudsman’s investigation of two representative complaints about the administration of the 2005 Single Payment Scheme by the Rural Payments Agency, part of the Department for Environment, Food and Rural Affairs (Defra).

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Small mistakes, big consequences

20 November 2009

Includes 11 case summaries

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Injustice Unremedied: The Government's response on Equitable Life

06 May 2009

The Parliamentary Ombudsman publishes a further report concerning Equitable Life.

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Putting things right: Complaints and learning from DWP

31 March 2009

A selection of cases brought to the Ombudsman concerning complaints about the Department for Work and Pensions

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