Parliamentary
Listed here are the Reports which have been laid in Parliament by the Parliamentary and Health Service Ombudsman.
More Cold Comfort: how the Rural Payments Agency handled claims to the Single Payment Scheme in 2005 and 2006
30 November 2011
Defending the Indefensible
14 September 2011
A report by the Parliamentary Ombudsman on an investigation of a complaint about the Ministry of Defence and the Service Personnel & Veterans Agency
A Breach of Confidence
12 January 2011
A report by the Parliamentary Ombudsman on an investigation of a complaint about HM Revenue & Customs, the Child Support Agency and the Department for Work and Pensions
A report by the Parliamentary Ombudsman of an investigation of a complaint about the Pensions Regulator
29 June 2010
Report by the Parliamentary Ombudsman of the results of an investigation of a complaint about the Pensions Regulator made by Mr L and referred by Graham Stuart MP
The Ombudsman’s assessment of the loss of personal data by a Home Office contractor
23 March 2010
The Ombudsman outlines her decision not to investigate 449 complaints from prisoners and former prisoners about the loss of an unencrypted data stick containing personal information about them.
Fast and fair? A report by the Parliamentary Ombudsman on the UK Border Agency
09 February 2010
‘Fast and Fair?’ includes eleven case studies that reflect the large number and wide range of complaints referred to the Ombudsman by Members of Parliament.
Environmentally unfriendly
21 January 2010
A joint report by the Parliamentary Ombudsman and Local Government Ombudsman on the combined failings of three public bodies
Cold Comfort: the Administration of the 2005 Single Payment Scheme by the Rural Payments Agency
16 December 2009
The report sets out the results of the Ombudsman’s investigation of two representative complaints about the administration of the 2005 Single Payment Scheme by the Rural Payments Agency, part of the Department for Environment, Food and Rural Affairs (Defra).
