A Breach of Confidence
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Contents
- A Breach of Confidence
- Foreword
- Summary
- Introduction
- The basis for determination of the complaint
- The events leading to Ms M's complaint to the Ombudsman
- The investigation
- My findings of maladministration and injustice
- My recommendations for remedy
- Conclusion
- Annex A: Legislation enabling data sharing between HMRC, the CSA and the DWP
- Annex B: The Government's strategy for information assurance
- Annex C: The computer systems
- Annex D: The network of computer systems
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