Conclusion

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  1. When I conclude any investigation, my role is limited. As explained above, I will monitor compliance with any recommendations for appropriate redress that I make in relation to a complaint which I have upheld. I will also, as I have done in this case, do what I can to assist Parliament in its consideration of the issues raised by my reports.
  2. Section 10(3) of the Parliamentary Commissioner Act 1967, from which I derive my powers, provides that if, after conducting an investigation, it appears that injustice resulting from maladministration has not been or will not be remedied I may lay a special report before Parliament if I think fit, drawing its attention to this situation. Before now, this has only occurred on four occasions since my office was established in 1967.
  3. In this case, I am satisfied that the injustice I found in my report to have resulted from maladministration on the part of the public bodies responsible for the prudential regulation of the Society has not so far been remedied.
    I am also satisfied, for the reasons I have given above, that it will not be so remedied whatever the outcome of the work yet to be done by
    Sir John Chadwick.
  4. I consider that it is appropriate to draw this to Parliament’s attention, given the scale of the injustice I have found and the nature of the Government’s response – which means that this injustice will not appropriately be remedied.
  5. As I informed all Members of Parliament on
    20 March 2009 I would do, I have therefore laid this report before both Houses of Parliament pursuant to section 10(3) of the 1967 Act.
  6. I hope that Parliament will find this report useful when considering the issues raised by my report and by the Government’s response to it.
Ann Abraham

Parliamentary and Health Service Ombudsman
5 May 2009