Putting things right: Complaints and learning from DWP
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Third report (Session 2009-09)
HC 367
Contents
Changes within the Department for Work and Pensions
- Mr W’s complaint about Jobcentre Plus
- Mr S’s complaint about Jobcentre Plus
- Miss G’s complaint about The Pension Service
- Mr K’s complaint about Jobcentre Plus
- Mrs U’s complaint about Jobcentre Plus
- Mr Q’s complaint about Jobcentre Plus and the Child Benefit Office
- Mr N’s complaint about the Child Support Agency
- Mr C’s complaint about The Pension Service and Debt Management
- Mrs H’s complaint about Jobcentre Plus
- Mr D’s complaint about the Child Support Agency
- Mr J’s complaint about the Child Support Agency
- Mr G’s complaint about Jobcentre Plus
- Mrs M’s complaint about Jobcentre Plus
- Mr E’s complaint about Jobcentre Plus
- Mrs Z’s complaint about Jobcentre Plus
- Mr L’s complaint about Jobcentre Plus
- Mr H’s complaint about the Disability and Carers Service and Jobcentre Plus
- Miss F’s complaint about Jobcentre Plus and Debt Management
- Mr T’s complaint about the Child Support Agency
- Mrs P’s complaint about The Pension Service
- Mr V’s complaint about The Pension Service
- Mr and Mrs A’s complaint about Jobcentre Plus
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