Changes within the Department for Work and Pensions
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DWP agencies and sections featured in this publication are:
- Jobcentre Plus
- Child Support Agency
- The Pension Service
- Disability and Carers Service
- Debt Management
- Child Benefit Branch
In April 2003 responsibility for the administration of child benefit transferred from DWP to the Inland Revenue (now HM Revenue & Customs).
In July 2007 the remit of the Independent Case Examiner was extended to cover all of DWP’s customer facing businesses. The Ombudsman welcomed and supported this development.
In April 2008 The Pension Service and the Disability and Carers Service became the Pension, Disability and Carers Service, a new executive agency of DWP.
In November 2008 the Child Support Agency became part of the Child Maintenance and Enforcement Commission, a new non-departmental public body.
