Small mistakes, big consequences
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Contents
Being careless with information
- Miss N’s complaint about the Children and Family Court Advisory and Support Service
- Mr U’s complaint about the Child Support Agency and the Independent Case Examiner
- Mr G’s complaint about HM Revenue & Customs
- Mr J’s complaint about HM Revenue & Customs and the Adjudicator’s Office
- Mrs B’s complaint about HM Revenue & Customs
- Mr P’s complaint about the UK Border Agency
- Mr F’s complaint about the UK Border Agency
- Mrs Q’s complaint about the Department for Work and Pensions and the Service Personnel and Veterans Agency
- Miss D’s complaint about HM Courts Service
- Mr K’s complaint about Jobcentre Plus
- Ms A’s complaint about the UK Border Agency
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