Parliamentary
Listed here are reports about government departments and other public organisationswhich have been published by the Parliamentary and Health Service Ombudsman.
A Breach of Confidence
12 January 2011
A report by the Parliamentary Ombudsman on an investigation of a complaint about HM Revenue & Customs, the Child Support Agency and the Department for Work and Pensions
A Debt of Honour: the ex gratia scheme for British groups interned by the Japanese during the Second World War
13 July 2005
A report on the results of the Ombudsman's investigation of a complaint by Professor Jack Hayward about the ex gratia scheme for members of British groups interned by the Japanese during the Second World War.
A false economy - Investigations into how people are recompensed for government mistakes
16 October 2012
A report by the Parliamentary Ombudsman on investigations into how people are recompensed for government mistakes
A report by the Parliamentary Ombudsman of an investigation of a complaint about the Pensions Regulator
29 June 2010
Report by the Parliamentary Ombudsman of the results of an investigation of a complaint about the Pensions Regulator made by Mr L and referred by Graham Stuart MP
Cold Comfort: the Administration of the 2005 Single Payment Scheme by the Rural Payments Agency
16 December 2009
The report sets out the results of the Ombudsman’s investigation of two representative complaints about the administration of the 2005 Single Payment Scheme by the Rural Payments Agency, part of the Department for Environment, Food and Rural Affairs (Defra).
Defending the Indefensible
14 September 2011
A report by the Parliamentary Ombudsman on an investigation of a complaint about the Ministry of Defence and the Service Personnel & Veterans Agency
Environmentally unfriendly
21 January 2010
A joint report by the Parliamentary Ombudsman and Local Government Ombudsman on the combined failings of three public bodies
