Parliamentary
Listed here are reports about government departments and other public organisationswhich have been published by the Parliamentary and Health Service Ombudsman.
Equitable Life: a decade of regulatory failure Part 2
16 July 2008
Part 2 of 5, the regulatory regime
Equitable Life: a decade of regulatory failure Part 3
16 July 2008
Part 3 of 5, chronology of events
Equitable Life: a decade of regulatory failure Part 4
16 July 2008
Part 4 of 5, primary and secondary documents. Contains links to PDF copies of documents related to the report.
Equitable Life: A decade of Regulatory failure Part 5
16 July 2008
Part 5 of 5, guide to the main report and summary of findings and recommendations
Equitable Life: a decade of regulatory failure Part one: main report
16 July 2008
Part 1 of 5, main report
Fast and fair? A report by the Parliamentary Ombudsman on the UK Border Agency
09 February 2010
‘Fast and Fair?’ includes eleven case studies that reflect the large number and wide range of complaints referred to the Ombudsman by Members of Parliament.
Individual Learning Accounts
11 April 2003
An investigation into two individual complaints that the Department for Education and Skills (DfES) failed to establish and operate adequate controls and safeguards in respect of the Individual Learning Account scheme
Injustice unremedied: The Government's response on Equitable Life
06 May 2009
The Parliamentary Ombudsman publishes a further report concerning Equitable Life.
