Parliamentary

Listed here are reports about government departments and other public organisationswhich have been published by the Parliamentary and Health Service Ombudsman.

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Small mistakes, big consequences

20 November 2009

Includes 11 case summaries

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Tax credits: Getting it wrong

09 October 2007

This is the second special report on the administration of Child and Working Tax Credits that the Ombudsman laid before Parliament under section 10(4) of the Parliamentary Commissioner Act 1967.

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The Ombudsman’s assessment of the loss of personal data by a Home Office contractor

23 March 2010

The Ombudsman outlines her decision not to investigate 449 complaints from prisoners and former prisoners about the loss of an unencrypted data stick containing personal information about them.

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The Parliamentary Ombudsman: Withstanding the test of time

27 March 2007

A special report published on the 40th Anniversary of the office of the Parliamentary Ombudsman

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The Prudential Regulation of Equitable Life - Part I: Overview and Summary of Findings

30 June 2003

Part I of II. An investigation report into a complaint about the prudential regulation of Equitable Life

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The Prudential Regulation of Equitable Life - Part II: Full Text of Representative Investigation

30 June 2003

Part II of II: An investigation report into a complaint about the prudential regulation of Equitable Life

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