Parliamentary
Listed here are reports about government departments and other public organisationswhich have been published by the Parliamentary and Health Service Ombudsman.
Environmentally unfriendly
21 January 2010
A joint report by the Parliamentary Ombudsman and Local Government Ombudsman on the combined failings of three public bodies
Cold Comfort: the Administration of the 2005 Single Payment Scheme by the Rural Payments Agency
16 December 2009
The report sets out the results of the Ombudsman’s investigation of two representative complaints about the administration of the 2005 Single Payment Scheme by the Rural Payments Agency, part of the Department for Environment, Food and Rural Affairs (Defra).
Injustice unremedied: The Government's response on Equitable Life
06 May 2009
The Parliamentary Ombudsman publishes a further report concerning Equitable Life.
Putting things right: Complaints and learning from DWP
31 March 2009
A selection of cases brought to the Ombudsman concerning complaints about the Department for Work and Pensions
Equitable Life: a decade of regulatory failure Part one: main report
16 July 2008
Part 1 of 5, main report
Equitable Life: a decade of regulatory failure Part 2
16 July 2008
Part 2 of 5, the regulatory regime
Equitable Life: a decade of regulatory failure Part 3
16 July 2008
Part 3 of 5, chronology of events
Equitable Life: a decade of regulatory failure Part 4
16 July 2008
Part 4 of 5, primary and secondary documents. Contains links to PDF copies of documents related to the report.
