2010 Stakeholder Impact Study
The Stakeholder Impact Study was conducted by an independent research company. It was designed to evaluate the effectiveness of the Parliamentary and Health Service Ombudsman’s recommendations to public bodies and to ascertain the wider impact and public benefit of her Office’s work.
You can download the findings of the research by clicking on the link below.
Impact Study (pdf, 485kb)
You can download our response to the recommendations in the research study by clicking on the link below.
Impact Study Response (pdf, 25kb)
