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Home > Publications > Leaflets
We are currently updating all of our leaflets. We hope to provide shortly our leaflets in Arabic, Bengali, French, Polish, Punjabi, Urdu, Tamil, Somali, Gujarati, Chinese, Braille, and large print.
Bringing a complaint to the Health Service Ombudsman
English (pdf, 198KB)
Bringing a complaint to the Parliament Ombudsman
English (pdf, 127KB)
Complaints about us
English (pdf, 74KB)
Principles of Good Administration
English (pdf, 138KB)
Principles for Remedy
English (pdf, 153KB)
Principles of Good Complaint Handling
English (pdf, 153KB)
Ombudsman's Principles poster (pdf, 322KB)
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