Home > Publications > Selected Cases - Health >
Selected Investigations Completed April - July 2000 > Part I, Case no. E.423/99-00
Complaint against: Enfield and Haringey Health Authority and a GP in their area
Summary of case
Mrs Z complained that her mother's GP had failed to make adequate arrangements for her care and treatment after her discharge from hospital in 1997. She died about two weeks later. The Ombudsman found that, although Mrs Z's mother had cancer, at the time of her discharge from hospital she had not required any regular specific medical or nursing treatment. The Ombudsman upheld the complaint to the limited extent that an assessment made by a locum when he visited was inadequate. The GP apologised.
Mrs Z also complained that the independent review panel, held by the Health Authority in 1999 to consider her complaint, was biased and that their report failed to take adequate account of available evidence. The Ombudsman upheld that complaint to the extent that the report did not fully explain or explore some evidence, particularly about home care. The Authority apologised.
Previous < Contents > Next
Back to top
|
