Selected Investigations Completed December 2000March 2001Index to all Cases

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Part I

Index to all Cases

Region/SHA1	Body subject to complaint	Main issues investigated
Hospital, Community Health Service and Ambulance Trusts
Eastern
E.2266/99-00	West Suffolk Hospital NHS Trust	Diagnosis and treatment
E.347/00-01	Basildon & Thurrock General Hospitals NHS Trust	Care and treatment
London
E.1591/98-99	Barts and The London NHS Trust	Handling of a complaint
E.43/00-01	Barts and The London NHS Trust	Handling of a complaint
E.2340/00-01	Camden & Islington Community Health Services NHS Trust	Provision of a safe environment for a day patient
E.1923/97-98	City & Hackney Community Services NHS Trust	Handling of a complaint
E.2057/99-00	Enfield Community Care NHS Trust	Care and treatment
E.2156/99-00	Epsom and St Helier NHS Trust	Diagnosis and treatment
E.2452/99-00	Havering Hospitals NHS Trust	Delay in performing surgery
E.595/99-00	King’s Healthcare NHS Trust	Care and treatment; complaint handling
E.1003/99-00	King’s Healthcare NHS Trust	Eye surgery
E.1705/99-00	Queen Mary’s Sidcup NHS Trust	Antenatal care
E.1752/99-00	Queen Mary’s Sidcup NHS Trust	Midwifery care; complaint handling
E.877/99-00	Royal Brompton and Harefield NHS Trust	Report by a psychologist
E.263/00-01	St George’s Healthcare NHS Trust	Prescription and monitoring of drugs
E.1860/98-99	West Middlesex University Hospital NHS Trust	Care and treatment
Back to top
North West
E.1784/99-00	Aintree Hospitals NHS Trust	Refusal of an independent review
E.1456/99-00	Blackburn, Hyndburn & Ribble Valley Health Care NHS Trust	Provision of a safe environment for a day patient; incident recording
E.261/00-0	Blackburn, Hyndburn & Ribble Valley Health Care NHS Trust	Care and treatment
E.2440/98-99	Central Manchester Healthcare NHS Trust	Care and treatment; complaint handling
E.252/99-00	Central Manchester Healthcare NHS Trust	Out-patient mental health care; complaint handling
E.340/00-01	Greater Manchester Ambulance Service NHS Trust	Handling of a complaint
E.443/99-00	Morecambe Bay Hospitals NHS Trust	Delay in diagnosis
E.1347/99-00	Warrington Hospital NHS Trust	Care and treatment
E.1846/99-00	Warrington Hospital NHS Trust	Handling of a complaint
Northern and Yorkshire
E.2375/99-00	Calderdale Healthcare NHS Trust	Diagnosis and communication
E.2061/99-00	The Hull and East Riding Community Health NHS Trust	Detention under the Mental Health Act
E.1878/99-00	The Leeds Teaching Hospitals NHS Trust	Surgical complications; complaint handling
E.1930/99-00	The Newcastle upon Tyne Hospitals NHS Trust	Diagnosis, care and treatment
E.1536/99-00	North East Ambulance Service NHS Trust	Handling of a complaint
E.2343/99-00	Tees and North East Yorkshire NHS Trust	Care and treatment
Back to top
South East
E.2528/99-00	Mid Sussex NHS Trust	Diagnosis and communication
E.399/00-01	Mid Sussex NHS Trust	Care and treatment
E.1580/99-00	Milton Keynes General NHS Trust	Care and treatment; complaint handling
E.2393/99-00	Milton Keynes General NHS Trust	Diagnosis and treatment
E.2319/99-00	Northampton General Hospitals NHS Trust	Diagnosis and discharge
E.2069/99-00	Oxford Radcliffe Hospitals NHS Trust	Care and treatment
E.2313/99-00	Portsmouth Healthcare NHS Trust	Care and treatment
E.1103/99-00	Southampton University Hospitals NHS Trust	Discharge arrangements; complaint handling
E.126/00-01	South Downs Health NHS Trust	Physiotherapy
E.129/00-01	Surrey Hampshire Borders NHS Trust	Handling of a complaint
E.2220/99-00	Surrey Oaklands NHS Trust	Care and treatment
E.374/00-01	Sussex Ambulance Service NHS Trust	Delay in arrival of ambulance; complaint handling
E.2380/99-00	Thames Gateway NHS Trust	Reduction in chiropody service
E.2299/99-00	Winchester and Eastleigh Healthcare NHS Trust	Care and treatment
Back to top
South West
E.1587/99-00	East Somerset NHS Trust	Communication by doctors
E.1945/99-00	North Bristol NHS Trust	Treatment and complaint handling
E.1777/99-00	The Royal Bournemouth and Christchurch Hospitals NHS Trust	Diagnosis and treatment; response to recommendations of independent review panel
E.986/99-00	Somerset Partnership NHS and Social Care Trust	Care and treatment
E.155/00-01	South Devon Healthcare NHS Trust	Treatment for cancer
E.1598/99-00	Taunton and Somerset NHS Trust	Diagnosis and treatment
E.781/00-01	The United Bristol Healthcare NHS Trust and Wings Service	Ambulance driver training
Trent
E.2390/99-00	Community Health Sheffield NHS Trust	Provision of a safe environment for an in-patient
E.118/99-00	Rotherham General Hospitals NHS Trust	Care and treatment
E.1963/99-00	Rotherham General Hospitals NHS Trust	Diagnosis and care; record keeping
E.2260/98-99	Rotherham General Hospitals NHS Trust	Care and treatment
West Midlands
E.1212/99-00	Mid-Staffordhire General Hospitals NHS Trust	Care and treatment
E.2476/99-00	North Staffordshire Hospital NHS Trust	Care and treatment
E.269/99-00	The Royal Shrewsbury Hospitals NHS Trust	Handling of a complaint
E.2446/99-00	West Midlands Ambulance Service NHS Trust	Failure to take patient to hospital
Back to top
Family Health Service Practitioners and Health Authorities
Chapter 2: Family Health Service Practitioners and Health Authorities
Eastern
E.1669/99-00	Norfolk HA	Conduct of an independent review
E.1099/00-01	North Essex HA	Funding of breast reduction surgery
London
E.132/00-01	Barking and Havering HA	Handling of a complaint
E.713/00-01	Barking and Havering HA	Removal from patient list; complaint handling
E.2289/99-00	A GP in the Barking and Havering HA area	Removal from patient list; complaint handling
E.1934/99-00	A GP in the Kingston & Richmond HA area	Removal from patient list
E.123/00-01	A GP in the Merton, Sutton and Wandsworth HA area	Care and treatment
E.377/00-01	A GP co-operative in the Redbridge HA area	Care and treatment
North West
E.330/99-00	A GP in the East Lancashire HA area	Care and treatment; complaint handling
E.1429/99-00	East Lancashire HA	Handling of an independent review request
E.2270/98-99	A GP in the Liverpool HA area	Breach of patient confidentiality
E.461/99-00	Liverpool HA	Conduct of an independent review
E.1841/99-00	Manchester HA	Conduct of an independent review
E.2525/99-00	A GP in the Manchester HA area	Diagnosis and treatment
E.108/00-01	A GP in the Salford & Trafford HA area	Communication and complaint handling
E.1089/99-00	A GP and a deputising service in the South Cheshire HA area	Diagnosis and treatment
Back to top
Northern & Yorkshire
E.2272/99-00	A GP in the East Riding HA area	Care and treatment; arrangements for home visit
E.1917/99-00	A GP deputising service and a GP in the Tees HA area	Care and treatment; arrangements for home visit
E.497/00-01	A GP in the Wakefield HA area	Diagnosis
South East
E.1439/99-00	A GP in the Berkshire HA area	Care and treatment
E.32/00-01	East Sussex, Brighton and Hove HA and a GP in the HA area	Removal from patient list; complaint handling
E.1825/99-00	A GP deputising service, a deputising doctor and a GP in the North and Mid Hampshire HA area	Failure to make a home visit; complaint handling
E.1405/99-00	Two GDPs in the West Surrey HA area	Diagnosis
E.2021/99-00	A GDP in in the West Surrey HA area	Dental treatment
South West
E.237/00-01	A GP in the South and West Devon HA area	Diagnosis
E.721/00-01	A GP in the South and West Devon HA area	Care and treatment
Trent
E.2266/98-99	A GDP in the Leicestershire HA area	Failure to tell patient of appeal right
E.1436/99-00	North Nottinghamshire HA and a GP in the HA area	Care and treatment; complaint handling
E.2182/99-00	North Nottinghamshire HA	Handling of a complaint
E.1298/99-00	South Derbyshire HA	Funding of specialist treatment
West Midlands
E.1544/99-00	A GP in the Coventry HA area	Assessment of need for home visit
E.1228/00-01	A GP in the Coventry HA area	Removal from patient list
E.1610/99-00	A GP in the Walsall HA area	Care and treatment
E.257/00-01	Walsall HA	Advice to a convener

1 Where the body subject to complaint name is in bold a full report also appears in Part II.

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Last updated: 25 October 2005