Parliamentary and Health Service Ombudsman / Improving Services / Selected Cases / Selected investigations completed December 2002March 2003, Caselist

Parliamentary

Access to official information

Health

Parliamentary

Access to official information

Health

Hot topics

Cymraeg

Freedom of Information

Accessibility

Other Ombudsmen and complaint handlers

Feedback

Satisfied with our service?

Index to all Cases

SHA	Body subject to complaint	Main issues investigated
Hospital, Community Health Service and Ambulance Service
Avon, Gloucestershire and Wiltshire
E.1068/01-02	Salisbury Health Care NHS Trust	Delay in diagnosis, care and treatment
Bedfordshire and Hertfordshire
E.2335/01-02	The Luton and Dunstable Hospital NHS Trust	Management of labour
Cheshire and Merseyside
E.1442/00-01	Aintree Hospitals NHS Trust	Explanations and consent
E.1529/01-02	Mid Cheshire Hospitals Trust	Care and treatment
Cumbria and Lancashire
E.2040/00-01	Lancashire Teaching Hospitals NHS Trust	Explanation of treatment
E.1208/00-01	Morecambe Bay Hospitals NHS Trust	Nursing care, record-keeping and complaint handling
Essex
E.1033/01-02	The former North Essex Health Authority (now Harlow PCT)	Funding criteria for growth hormone treatment
E.2109/00-01	South Essex Partnership NHS Trust	Delay and complaint handling
E.1581/01-02	Southend Hospital NHS Trust	Post-operative care
Back to top
Greater Manchester
E.1258/01-02	Salford Royal Hospital NHS Trust and the Central Manchester and Manchester Children's University Hospital NHS Trust	Management of labour and organ removal
E.1025/01-02	Stockport NHS Trust and Central Manchester and Manchester Children's University Hospitals NHs Trust	Delay
Kent and Medway
E.1050/01-02	Bromley Hospitals NHS Trust	Transfer and communication
E.1309/01-02	Bromley Hospitals NHS Trust	Management and communication
E.712/01-02	Dartford and Gravesham NHS Trust	Medical and nursing care, diagnosis and treatment
E.2137/01-02	East Kent Hospitals NHS Trust	Treatment
E.780/02-03	Maidstone and Tunbridge Wells NHS Trust	Diagnosis and complaint handling
Leicestershire, Northamptonshire and Rutland
E.1161/01-02	The former Leicestershire and Rutland Healthcare NHS Trust (now the Leicestershire Partnership NHS Trust)	Detention in a mental health ward
E.2552/01-02	The former Leicestershire and Rutland Healthcare NHS Trust (now the Leicestershire Partnership NHS Trust)	Complaint handling
London North East
E.1001/99-00	Barts and The London NHS Trust	Care, treatment and complaint handling
E.1053/02-03	Barts and The London NHS Trust	Delay and complaint handling
London North West
E.2326/01-02	The North West London Hospitals NHS Trust	Care, treatment and complaint handling
E.2540/00-01	The North West London Hospitals NHS Trust	Care and treatment
E.529/01-02	The Royal Free Hampstead NHS Trust	Assessment
London South East
E.519/00-01	Guy's and St Thomas' Hospital NHS Trust	Communication and complaint handling
E1628/01-02	London Ambulance Service NHS Trust	Care andtreatment
London South West
E.1265/01-02	St George's Healthcare NHS Trust	Care and treatment
E.1438/01-02	St George's Healthcare NHS Trust	Delay and treatment
E.792/01-02	West Middlesex University Hospital NHS Trust	Independent review
Norfolk, Suffolk and Cambridgeshire
E.1441/01-02	King's Lynn and Wisbech Hospitals NHS Trust	Management and discharge
E.7/02-03	Local Health partnership NHS Trust	Supervision and management
E.1006/02-03	Norfolk Mental Health Care NHS Trust	Complaint handling
E.977/02-03	Norfolk and Norwich University Hospital NHS Trust	Complaint handling
E.1368/02-03	Norfolk and Norwich University Hospital NHS Trust	Complaint handling
E.2581/01-02	West Suffolk Hospitals NHS Trust	Delay and treatment
Back to top
North and East Yorkshire and Northern Lincolnshire
E.1530/01-02	Stockton Hall Psychiatric Hospital	Care
Shropshire and Staffordshire
E.221/02-03	Mid Staffordshire General Hospitals NHS Trust	Management
South West Peninsula
E.2162/01-02	The former North and East Devon Health Authority (now North Devon PCT)	Funding criteria for IVF treatment
E.2503/00-01	The Royal Cornwall Hospitals NHS Trust	Management of rehabilitation
Surrey & Sussex
E.2284/01-02	Surrey Hampshire Borders NHS Trust	Confidentiality
E.2442/01-02	Surrey and Sussex Healthcare NHS Trust	Delay and treatment
Thames Valley
E.435/02-03	South Buckinghamshire NHS Trust and Buckinghamshire Mental Health NHS Trust	Care, treatment, communication and complaint handling
Trent
E.881/01-02	Bassetlaw Hospital and Community Services NHS Trust	Care
E.126/02-03	East Midlands Ambulance Service NHS Trust	Service provided by ambulance attendants
E.1996/00-01	Lincolnshire Healthcare NHS Trust	Discharge, treatment and complaint handling
E.2175/00-01	Queen's Medical Centre and Nottingham University Hospital NHS Trust	Complaint handling
E.100/01-02	Sherwood Forest Hospitals NHS Trusts and East Midlands Ambulance Service NHS Trust	Complaint handling
Back to top
Family Health Service Practitioners and Health Authorities
Bedfordshire and Hertfordshire
E.1427/01-02	A dental surgeon in the Watford and Three Rivers PCT area	Treatment and misinformation
Cheshire and Merseyside
E.2208/01-02	The former Sefton Health Authority (now Cheshire and Merseyside Strategic Health Authority)	Complaint handling
E.1873/01-02	A GP in the South Sefton PCT area	Assessment
Cumbria and Lancashire
E.2469/00-01	A GP in the Blackpool PCT area	Independent review
E.874/02-03	A GP in the Chorley and South Ribble PCT area	Removal from GP's list
E.1666/01-02	A dental surgeon in the Morecambe Bay PCT area	Removal from dentist's list
Greater Manchester
E.32/02-03	Two GPs in the Salford PCT area and Bolton, Salford and Trafford Mental Health Partnership	Diagnosis
E.2529/01-02	The former West Pennine Health Authority (now Oldham PCT)	Complaint handling
Kent and Medway
E.1865/00-01	Healthcall Services Ltd and a GP in the Bexley PCT area	Diagnosis and treatment
E.1431/01-02	A GP in the Bromley PCT area	Clinical management
E.855/01-02	A General Dental Practitioner in the East Kent Coastal PCT area	Treatment
E.1351/02-03	A GP in he East Kent Coastal PCT area	Removal from GP's list
E.76/02-03	A GP in the area of the Kent and Medway Health Authority	Referral
E.1503/01-02	Three GPs in the Medway PCT area	Clinical management, removal from GP's list and confidentiality
E.1651/01-02	A GP in the Medway PCT area	Care and treatment
E.1947/01-02	A General Dental Practitioner in the Medway PCT area	Treatment, communication and record-keeping
E.2405/01-02	A GP in the Medway PCT area	Removal from GP's list
Leicestershire, Northamptonshire and Rutland
E.204/01-02	A GP in the former North and Mid Hampshire Health Authority area (now North Hampshire PCT area)	Care, treatment and record-keeping
London North East
E.612/00-01	Two General Dental Practitioners in the Barking and Dagenham PCT area	Diagnosis, treatment and record-keeping
London North West
E.318/01-02	A GP in the Islington PCT area	Care and treatment
London South West
E.1786/01-02	The former Hounslow and Spelthorne Community and Mental Health NHS Trust (now Hounslow PCT)	Care
Norfolk, Suffolk and Cambridgeshire
E.197/02-03	A GP in the Central Suffolk PCT area	Clinical management
E.2339/01-02	The former Suffolk Health authority (now Norfolk, Suffolk and Cambridgeshire Strategic Health Authority)	Continuing care funding criteria
Back to top
North and East Yorkshire and North Lincolnshire
E.1964/01-02	A GP in the North Lincolnshire PCT area	Clinical management, record-keeping and complaint handling
Shropshire and Staffordshire
E.5/02-03	The former Shropshire Health Authority	Continuing care funding criteria
E.2119/01-02	The former Shropshire Health Authority	Continuing care funding criteria
South West Peninsula
E.1562/01-02	Two GPs in the North Devon PCT area	Care and treatment
Surrey and Sussex
E.403/02-03	A GP in the Guildford and Waverley PCT area	Removal from a GP's list
Trent
E.1519/01-02	A GP in the chesterfield PCT area	Diagnosis and treatment
E.1713/01-02	A GP in the West Lincolnshire PCT area and the West Lincolnshire PCT	Assessment and communication
West Yorkshire
E.2332/01-02	A GP in the Eastern Wakefield PCT area	Record-keeping and complaint handling

Previous < Contents > Next

Last updated: 4 April 2005