Parliamentary and Health Service Ombudsman Logo - Link to home page Spacer for design
Sitemap | Search     
Home Can the Ombudsman help you? Publications About us News Work for us Contact us Spacer line
spacer gif  Navigation triangle Publications
spacer gif  Navigation triangle Principles
spacer gif  Navigation triangle Selected cases
spacer gif  Navigation triangle Special reports
spacer gif  Navigation triangle Annual Report
spacer gif  Navigation triangle Leaflets
spacer gif  Navigation triangle Best practice
Hot links Navigation bar
Hot topics
Tools and related links bar
Cymraeg
Freedom of Information
Accessibility
Other Ombudsmen and complaint handlers
Feedback
Satisfied with our service?
 

Chapter 1: Hospital, Community Health and Ambulance Trusts

Case No. E.1476/97-98 - Alleged failure to diagnose

Matters considered: Insufficient attention paid to medical history and physical signs; failure to perform endoscopy.

Complaint against: South Kent Hospitals NHS Trust

Summary of case

In February 1997 Mr K was admitted to William Harvey Hospital, Ashford, with severe abdominal pain. The family understood that he needed an endoscopy (an internal examination of the upper part of the digestive system) but that was not done, although other tests were carried out. After eight days Mr K underwent emergency surgery for a perforated ulcer from which he did not recover. After death he was found to have had cancer which had perforated the stomach wall. The family considered that his condition should have been diagnosed sooner.

Findings

The Ombudsman found that although three main diagnoses were considered—peptic ulcer, inflammation of the pancreas and inflammation of the gallbladder—suitable treatment for ulceration had been continued throughout. After consulting his clinical assessors, the Ombudsman found that sufficient attention had been given to Mr K's medical history and symptoms and that an endoscopy could have been dangerous, possibly causing perforation of an ulcer, and peritonitis, if that had not already occurred. He did not uphold the complaint.

Previous < Contents > Next

Full text of this investigation

Back to top

 

Last updated: 12 January 2006

     
Footer line

Privacy | © 2008 Parliamentary and Health Service Ombudsman
Home |  Can the Ombudsman help you |  Publications |  About us |  News |  Work for us |  Contact us |  Feedback