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Selected Cases and Summaries of Completed Investigations
April 2001 to September 2001
Volume 2
6th Report – Session 2001-2002
Presented to Parliament pursuant to Section 10(4) of the Parliamentary Commission Act 1967
HC 665(Session 2001-2002)
Ordered by The House of Commons to be printed 14th March 2002
Parliamentary Commissioner Act
Foreword
Summaries and texts of the cases selected for publication in full
| Case Reference |
Title |
| HM CUSTOMS AND EXCISE |
| C.545/01 |
Refusal to refund in full VAT overpaid on private dancing tuition |
| DEPARTMENT FOR THE ENVIRONMENT, FOOD AND RURAL AFFAIRS |
| 1002/01 |
Failure to implement properly a new scheme on pet travel |
| HOME OFFICE |
| 1293/01 |
Immigration and Nationality Directorate: incorrect refusal of application for asylum |
| Human Fertilisation and Embryology Authority |
| C.431/01 |
Mishandling of a request to review policy on pre-implantation genetic diagnosis |
| INLAND REVENUE |
| C.28/01 |
Advice about the tax implications of working abroad |
| LEGAL SERVICES COMMISSION |
| C.1872/01 |
Handling of representations about an award of legal aid to a third party |
| C.195/01 |
Mishandling of title deeds and other related documents |
| LORD CHANCELLOR'S DEPARTMENT |
| C.705/01 |
Court Service: conduct of a visit by bailiffs |
| DEPARTMENT FOR WORKS AND PENSIONS |
| C.89/01 |
Appeals Service and Benefits Agency: loss of entitlement to reduced earnings allowance |
| C.567/01 |
Benefits Agency: inadequate investigation into a complaint against the conduct of an examining medical practitioner |
| C.1127/01 |
Benefits Agency: error in setting up a child benefit account led to the loss of home responsibilities protection |
| C.1035/01 |
Child Support Agency: delays and errors caused actual financial loss |
| C.392/01 |
Child Support Agency: lost opportunity to obtain maintenance due to five years’ delay |
Summaries of other investigations completed
Notes:
1. One case also involved the Benefits Agency of the Department for Work and Pensions. Another case also involved the Court Service of the Lord Chancellor’s Department.
2. This case also involved the Government Office for London.
3. One case also involved the Employment Service which is now an agency of the Department for Work and Pensions.
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