Improving Services / Selected Cases / Summaries of Completed Investigations - April - September 1999

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Parliamentary Commissioner for Administration

April - September 1999

Volume 3
1st REPORT - SESSION 1999-2000

Presented to Parliament pursuant to Section 10(4) of the Parliamentary Commission Act 1967

Ordered by The House of Commons to be printed on 1 December 1999

Foreword
Investigations completed during the period 1 April - 30 September 1999

Contents

Parliamentary Commissioner Act

MINISTRY OF AGRICULTURE, FISHERIES AND FOOD
1. C.202/98	Summary Full text	Arrangements in respect of cattle slaughtered under the Over Thirty Month (Slaughter) Scheme
DEPARTMENT OF THE ENVIRONMENT, TRANSPORT AND THE REGIONS
2. C.557/98	Summary Full text	Incorrect issue of a certificate of seaworthiness
3. C.664/00	Summary Full text	Retention of a valid driving licence for excessive periods
HOME OFFICE
4. C.821/99	Summary Full text	Delay in dealing with an application to remain in the United Kingdom
5. C.164/00	Summary Full text	Delay in dealing with an application for leave to remain in the United Kingdom
INDEPENDENT TRIBUNAL SERVICE
6. C.1321/99	Summary Full text	Delay in re-listing an appeal to a social security appeal tribunal
INLAND REVENUE
7. C.643/97	Summary Full text	Mishandling of a taxpayer's liability to capital gains tax
LORD CHANCELLOR'S DEPARTMENT
8. C.141/99	Summary Full text	Administrative error by the Court Service in the operation of the small claims arbitration procedure; also delay by the Legal Aid Board in determining an application for legal aid
9. C.943/99	Summary Full text	Mishandling of the listing of a hearing and solicitors' complaints
DEPARTMENT OF SOCIAL SECURITY
10. C.97/98	Summary Full text	Benefits Agency, Independent Tribunal Service and the Office of the Social Security Commissioners: delay in determining a claim to disability living allowance with consequent delay in paying other linked benefits and premiums
11. C.227/99	Summary Full text	Benefits Agency: misdirection on entitlement to a retirement pension and refusal to pay interest
12. C.931/99	Summary Full text	Benefits Agency: misdirection causing loss of entitlement to adult dependency increase
13. C.858/99	Summary Full text	Child Support Agency: severe delays in collecting child support maintenance
14. C.548/99	Summary Full text	Child Support Agency: delays in establishing the effective date for a multiple assessment unit case
Back to top Summaries of other investigations completed
MINISTRY OF AGRICULTURE, FISHERIES AND FOOD
Meat Hygiene Service
HM CUSTOMS AND EXCISE
COMMISSION FOR THE NEW TOWNS
CRIMINAL INJURIES COMPENSATION AUTHORITY
DEPARTMENT FOR EDUCATION AND EMPLOYMENT
DEPARTMENT OF THE ENVIRONMENT, TRANSPORT AND THE REGIONS
Driving Standards Agency
Highways Agency
Northern Rent Assessment Panel
Planning Inspectorate
DEPARTMENT OF HEALTH
Medical Devices Agency
HOME OFFICE
HM Prison Service
United Kingdom Passport Agency
INDEPENDENT TRIBUNAL SERVICE
INLAND REVENUE
LAND REGISTRY
LEGAL AID BOARD
LORD CHANCELLOR'S DEPARTMENT
Court Service
Public Trust Office
DEPARTMENT OF SOCIAL SECURITY
Benefits Agency
Child Support Agency
OFFICE OF WATER SERVICES

Last updated: 4 April 2005