Improving Services / Selected cases / Selected Cases and Summaries of Completed Investigations - October 1998 - March 1999

Parliamentary Commissioner for Administration

Sixth Report Session 1997-98

INVESTIGATIONS COMPLETED NOVEMBER 1997 TO APRIL 1998

Presented to Parliament pursuant to Section 10(4) of the Parliamentary Commission Act 1967

Ordered by The House of Commons to be printed 15 July 1998

Contents

Case Reference		Title
MINISTRY OF AGRICULTURE, FISHERIES AND FOOD
C.853/96	Summary Full text	Misleading advice leading to an overpayment of allowances
ARTS COUNCIL OF ENGLAND
C.852/97	Summary Full text	Mishandling of an application for a grant
		CUSTOMS AND EXCISE
C.828/95	Summary Full text	Delay in issuing a value added tax certificate
DEPARTMENT OF THE ENVIRONMENT, TRANSPORT AND THE REGIONS
C.708/94	Summary Full text	Failure to remedy the consequences of the misalignment of a motorway
INLAND REVENUE
C.664/95	Summary Full text	Changes to the taxation of actors' incomes
OFFICE OF NATIONAL STATISTICS
C.654/96	Summary Full text	Mishandling of corrections to birth and marriage certificates
DEPARTMENT OF SOCIAL SECURITY
C.258/95	Summary Full text	Errors and delays in the payment of supplementary benefit and income support
C.373/95	Summary Full text	Wrong advice about entitlement to sickness benefit
C.787/95	Summary Full text	Delay in submitting income support claim to adjudication officer
C.1134/95	Summary Full text	Delay in refunding national insurance contributions to a trainee probation officer
C.1344/95	Summary Full text	Errors and delays in the payment of child support maintenance
C.1501/96	Summary Full text	Delay in obtaining child support maintenance

Prepared for the Internet from House of Commons Paper 892 15^th July 1998

Last updated: 26 April 2006