Making a complaint
We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
We ask people to complain to the organisation they are unhappy with before bringing the complaint to us. If you haven't yet complained to the organisation, visit our Complain for Change website for information about how to complain.
We make a final decision on complaints and if we uphold the complaint we can make recommendations to put things right.
This section of our website explains how we can help.