We consider complaints about government departments and agencies in the UK and the NHS in England.

In this section you can find out more about what we can and what we can't help with and what to do if you have been a victim of crime.

You can also download our leaflets Tips on making a complaint to the NHS in England and What to do if you're unhappy with UK government services.

Complaint form and glasses

How to complain

Use the handy tool on this page to find out how to make a complaint to the Parliamentary and Health Service Ombudsman.

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What happens to a complaint

Find out what processes and guidance we use to resolve your complaint.

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Related reading

Bringing a complaint to the Health Service Ombudsman

19 Aug 2014

Download this leaflet to find out how the Health Service Ombudsman Service can help you resolve your complaint

Download PDF File

Bringing a complaint to the Parliamentary Ombudsman

19 Aug 2014

Download PDF File


Tips on complaining BSL

Watch our short film: Tips on making a complaint to the NHS (BSL)

We've put together a short film to provide some tips on how to make a complaint to the NHS in England. You can watch it on our YouTube channel.

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BSL video

Who we are and what we do (BSL)

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Service Charter

Resolve

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