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Helpline
Telephone
Parliamentary and Health Service Ombudsman 0345 015 4033
Textphone (Minicom)
0300 061 4298 (Calls to these numbers cost the same as a call to a UK landline) 8:30am - 5:30pm Monday - Friday
Request a call back
Text 'call back' with your name and your mobile number to 07624 813 005 and we will call you back within one working day during our office hours. Standard text rates apply
Quick Links
Resolve
View the current edition of our e-bulletin
Our Resolve e-newsletter provides a snapshot of casework, commentary and news relevant to the delivery of public services and the development of public policy.
How to complain
Here you can find out how to make a complaint to the Parliamentary and Health Service Ombudsman.
Ombudsman's Principles
The Ombudsman’s Principles outline the approach we believe public bodies should adopt when delivering good administration and customer service and how to respond when things go wrong.


