Useful links
Other complaint-handling bodies
For more detailed information about the Ombudsmen and other complaint-handling bodies listed below, please visit the British and Irish Ombudsman Association (BIOA) website.
Other Ombudsmen
Ombudsmen are an independent and impartial means of resolving certain disputes outside the courts. They cover various public and private bodies and normally look into matters after a complaint has been made to the relevant body. The organisations listed below are recognised by the British and Irish Ombudsman Association (BIOA) as Ombudsmen schemes (although the word ‘Ombudsman’ is not always included in the title).
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- The Energy Ombudsman
- The European Ombudsman
- Financial Ombudsman Service
- Financial Services Ombudsman - Isle of Man scheme
- Housing Ombudsman Service
- Independent Police Complaints Commission
- Legal Services Ombudsman for England and Wales
- Local Government Ombudsman
- Northern Ireland Ombudsman
- Northern Ireland Police Ombudsman
- Ombudsman Services
- Pensions Ombudsman
- Property Ombudsman
- Public Services Ombudsman for Wales
- Removals Industry Ombudsman Scheme
- Scottish Public Services Ombudsman
- Surveyors Ombudsman Service
- Telecommunications Ombudsman (Otelo)
- Waterways Ombudsman
Other complaint handling bodies
The organisations listed below are Associate Members of the British and Irish Ombudsman Association (BIOA). They are not Ombudsman schemes but are recognised by BIOA as having expertise in complaint handling.
- Adjudicator's Office
- Advertising Standards Authority
- Commissioner for Public Appointments
- Complaints Commissioner to the Bar Standards Board
- Dispute Resolution Services
- Dispute Service Ltd
- Furniture Ombudsman
- Independent Case Examiner
- Independent Complaints Mediator for the Criminal Records Bureau
- Independent Complaints Reviewer
- Independent Review Service
- Information Commissioner
- Institute of Chartered Accountants of Scotland
- Judicial Appointments and Conduct Ombudsman
- Law Society of Scotland, Client Relations
- Lay Observer for Northern Ireland
- Northern Ireland Human Rights Commission
- Northern Ireland Judicial Appointments Ombudsman
- Office of Independent Adjudicator for Higher Education
- Office of the Immigration Service Commissioner
- Older People's Commissioner for Wales
- Prisoner Ombudsman for Northern Ireland
- Prisons and Probation Ombudsman
- Regulation and Quality Improvement Authority
- Royal Institute of Chartered Surveyors, Professional Conduct Section
- Scottish Consumer Council
- Scottish Information Commissioner
- Scottish Legal Complaints Commission
- Scottish Parliamentary Standards Commissioner
- Service Complaints Commissioner for the Armed Forces
- Standards for England
- States of Jersey Administrative Appeals System


