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By law the Ombudsman cannot look into complaints about privately funded healthcare. Unfortunately, there is no independent complaint handler for complaints about private healthcare at this time. If you are unhappy about the treatment or service you have received from a private healthcare provider you will need to complain to them directly.
You may wish to contact one of the following organisations who will be able to tell you how to take forward your complaint.
Trading Standards
Provides advice and guidance for consumers who are in dispute with goods and services providers.
Website: http://www.tradingstandards.gov.uk/
Consumer Direct
Government funded service to help you sort out problems and disagreements you may be having with suppliers of goods and services.
Tel: 08454 04 05 06
Website: http://www.consumerdirect.gov.uk/
Citizens Advice
Provides free, confidential and independent advice for people to help them resolve their consumer issues.
Find your local CAB (link opens in new window)
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